NHS COVID Pass Cookie Policy

Cookies that measure website use (analytics cookies)

We do not use any cookies that measure website use.

Cookies that remember pop-ups

We do not use any cookies that remember pop-ups.

Cookies that help with our communications and marketing

We do not use any cookies that help with our communications and marketing.

Cookies that remember your settings

We do not use any cookies that remember your settings.

Strictly necessary cookies

They always need to be on.

NHS COVID Pass cookies

NamePurpose
covidStatusUserPreferenceWe store which flow choice you made (event trials or travel) so we can bring you back to the right place.
covidStatusThis cookie holds a user’s session information so that when they return from the queue it waiting room they can continue their session inside the service without having to log in again.

Akamai cookies

We use Akamai to manage website traffic and protect the site.

Akamai uses cookies to know when to put you in a waiting room if the service is busy. Cookies are set for each session.

Akamai page cookies

Cookies are saved for users in a waiting room

List of Akamai page cookies
NamePurpose
akavpwr_wrSet by the edge server when a user is assigned to the waiting room. This cookie is sent with each refresh of the browser and will hold the user in the waiting room whilst the waiting room policy is enabled.
akavpau_wrSet once a user is allowed into the waiting room. Whilst this cookie is set, the user will be unrestricted when using the protected area of the site.

Queue-it cookies

We use Queue-it to manage website traffic and protect the site.

Queue-it uses cookies to know when to put you in a queue. If you're in a queue it keeps track of your place. Cookies are set for each session.

Queue-it page cookies

Cookies are saved for users in a queue

Queue-it page cookies
NamePurpose
Queue-itContains unique user identifier
Queue-it-{QUEUE_ID}Contains data for the unique place in line
Queue-it-{CUSTOMER_ID}________{EVENT_ID}Contains unique queue-id, language selection etc
Queue-it-token-v3Contains details used to verify if a user can stay on customer protected page as a fallback option if token query parameter is lost from the URL redirect.

Queue-it cookie on target website

A cookie is contained in the client's pages protected by Queue-it services (known user or Javascript).

Queue-it cookie on target website
NamePurpose
QueueITAccepted-SDFrts345E-V3_{EVENT_ID}Contains details used to verify if a user can stay on the page